Frequently Ask Questions (FAQ)

If the language you wish to translate your project into, is not in the current list of languages, please let us know and we can add it. You can drop us a message on the Contact Us page, send us an email or call us and we will add it as soon as possible. Please note that we only add real languages.

To add a new language to your project please check out the Adding a Language For Translation To Your Project section of our User Guide.

To add or invite a translator to your project, please check out the Adding a Translator To Your Project section of our User Guide.

To download your completed translation in .idml, please check out the How To Download A Completed Translation In .idml Format section of our User Guide.

To add download credit to your project, please check out the Adding Download Credit To Project section of our User Guide.

Yes, you can import your translation memory from other platforms as long as it is in the .tmx file format. Importing Your Translation Memory in .TXM File Format section of our User Guide gives you more information about how to import your translation memory.